Help & support
Let’s get your read going.
Practical answers, from your first import to the next draft. If you can’t find what you need, we’re here to help.
22 articles found
Getting started
Getting started
Upgrading to our next-generation AI voices
Explore a larger voice library and prepare your existing scripts for the upgrade.
Getting started
Revising your script without starting over
Try a different line, then bring in your next draft with your cast and existing audio.
Getting started
Download one MP3 or separate scene files
Why selecting scattered scenes works differently from a continuous read.
Getting started
Choose what the narrator reads
Include scene headings, action, and transitions, or focus on the dialogue.
Getting started
What does “Me” mean for a character?
Read a role aloud during playback, and understand what goes into an audio download.
Getting started
Listen to a demo script
Try a short read before importing your own screenplay.
Getting started
Keep scripts together in a project
Group drafts or separate scenes from the same play in your dashboard.
Getting started
Start listening from a different line
Replay a passage without starting the whole script again.
Troubleshooting
Troubleshooting
The read is moving, but there is no sound
Check Silent Mode, volume, and where your device is sending the audio.
Troubleshooting
Fix character names before importing
Resolve a rejected import by correcting conflicting character cues.
Troubleshooting
My script opens, but a voice is missing or Play is greyed out
Check voice assignments and character cues in a script that already opens.
Troubleshooting
My imported script is blank or missing scenes
Help the app recognise the structure of your screenplay or stage play.
Troubleshooting
Why isn’t my scene ready to download?
Find the lines that still need audio, including narration.
Troubleshooting
Help a voice pronounce a character’s name
Use a phonetic spelling without changing the name in your screenplay.
Troubleshooting
Fix an AI line that was read badly
Make a fresh take of one line without restarting the scene.
Account & billing
Creative tools
Creative tools
Why are there no child voices available?
Why child voice requests are blocked, and how to choose an adult voice for your read.
Creative tools
Writing better music prompts
How to describe mood, genre, instruments, timing, and vocals for generated music cues.
Creative tools
Writing better sound effect prompts
How to describe one-shot effects, ambient loops, Foley, timing, and texture.
Creative tools
Designing better custom voices
How to write voice descriptions and sample text for reusable AI actors.
Creative tools
Writing better acting directions
How to guide line delivery with emotion, pace, subtext, and pauses.
Still need a hand?
Tell us what happened and we’ll help you work through it.